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Candidate Privacy Notice

HSS ProService Limited is committed to protecting the personal data of its job applicants.
HSS ProService is committed to protecting the personal data of its job applicants. This Notice sets out important information about how HSS ProService and its associated companies ("we" or "us") collect and use your personal data during the application and recruitment process.


SCOPE

This Notice applies to job applicants located in the UK. In connection with the recruitment process, the relevant data controller is HSS ProService Limited, registered address: Building 2, Think Park, Mosley Road, Manchester, England, M17 1FQ (company number 11084154). You should read this Notice carefully and raise any questions you may have with the recruitment team at ProCareers@hss.com.


WHAT PERSONAL DATA DO WE COLLECT?

Personal data means information which identifies you and relates to you as an individual. We will collect, use and store your personal data for a variety of reasons in connection with the application and recruitment process. We have set out below the main categories of candidate personal data which we process in connection with
our recruiting activities:

  • identity data, including your full name (including previous names), title, date of birth and gender (“Identity Data”)
  • personal contact information (including your home address, personal telephone number(s) and personal e-mail address) (“Contact Details”)
  • work history and other relevant experience including information
    contained in CV (including previous employers, job titles, dates of
    employment, responsibilities, reasons for leaving, and skills and
    competencies), cover letter or job application form (including your
    earliest start date and current employment status) (“Application Data”)
  • education information including degrees awarded, transcripts and other information provided in support of the job application (“Education and Qualifications”)
  • professional memberships and qualifications (“Professional
    Memberships”)
  • compensation history (including current salary and benefits)
    (“Compensation Data”)
  • information collected during phone screenings and interviews
    (including recruiter assessments, screening notes, interview feedback, suitability commentary, and information regarding previous criminal convictions) (“Interview and Screening Data”)
  • details regarding the type of employment sought, desired salary,
    willingness to relocate, job preferences, and other information related to compensation and benefits (“Role Preferences”)
  • reference information (including reference summaries) and information received from background checks (where applicable)(“References”)
  • information related to previous applications to us or previous
    employment history with us (“ProService Employment Data”)
    documents evidencing your right to work (including information about your nationality / citizenship and immigration status where relevant) (“Right to Work Information”)
  • information gathered through our monitoring and/or recording of its IT systems, audio conferencing and telephone systems and building access records (“Recording Data”) diversity monitoring data, including ethnicity, disability status, age band
    or other equal opportunities data (“Diversity Monitoring Data”)
  • recruiter correspondence, including emails or messages relating to you and representations made on your behalf (“Recruiter Correspondence”)
  • health data, including confirmation of relevant medical conditions,
    disability status, workplace adjustments or accommodations required for the recruitment process or role, responses to pre-employment health questionnaires, and ability to perform specific job-related tasks (“Health Data”)

Most of the personal data to be provided by you is mandatory in connection with our recruiting activities. Failure to provide mandatory personal data may affect our ability to accomplish the purposes stated in this Notice, including considering your suitability for employment.

The list set out above is not exhaustive, and there may be other categories of personal data which HSS ProService collects, stores and uses in the context of the application and recruitment process.

Most of the personal data which we process will be collected directly from you. However, we may also collect your personal data from the following sources, including:

  • recruitment agencies, from which we collect the following categories of personal data: Identity Data, Contact Details, Application Data, Education and Qualifications, Professional Memberships, Compensation Data, Role Preferences, Right to Work Information, Diversity Monitoring Data, and Recruiter Correspondence
  • former employers, from which we collect the following categories of personal data: Identity Data, Application Data, Compensation Data, and References
  • official bodies (such as the Financial Conduct Authority), from which we collect the following categories of personal data: Identity Data and Professional Memberships
  • medical professionals, from which we collect the following categories of personal data: Identity Data and Health Data
  • education facilities, from which we collect the following categories of personal data: Identity Data and Education and Qualifications
  • publicly accessible source, from which we collect the following
    categories of personal data: Identity Data, Application Data, Education and Qualifications, and Professional Memberships.

REFERENCING AND VETTING

As part of our referencing and vetting procedures, HSS ProService may contact certain third parties to verify your personal information (including personal information that you provide as part of the application and recruitment process). These third parties may include:

  • former employers to verify your previous employment history
  • universities and/or other establishments for higher education that you attended to verify your education history
  • credit referencing agencies (when this is required, we will contact the candidate directly through the recruitment process)

We will only seek this information in relation to successful candidates that have accepted a conditional offer of employment with us, and we will specifically inform such candidates that we will be contacting these third parties in advance of doing so.

HOW AND WHY DO WE USE YOUR PERSONAL DATA?

HSS ProService uses your personal data for a variety of purposes to take steps necessary to enter an employment contract with you (“Contract”), to comply with legal obligations (“Legal Obligations”) or otherwise in pursuit of its legitimate business interests (“Legitimate Interests”). We have set out below the main purposes for which candidate personal data is processed and our lawful basis for that
processing:

  • to identify and evaluate job applicants, including assessing skills,
  • suitability qualifications and experience: Legitimate Interests (to decide whether to appoint you to a role)
  • verifying candidate information and carrying out prior employment, background and reference checks, where applicable and to prevent fraud: Contract
  • communicating with you about the recruitment process and your application: Contract
  • to comply with our legal, regulatory, or other corporate governance requirements: Legal Obligations
  • to perform analysis of recruitment trends: Legitimate Interests (to improve and support our recruitment process)

In addition to using your personal data to consider you for the role you applied for, we will retain and process your personal data to inform you about and to consider you for other roles that may be appropriate for you. We do this in pursuit of our
legitimate interests in maintaining an efficient recruitment process, reducing the need for candidates to re-submit information, identifying suitable talent for our business
more quickly, and ensuring we have access to appropriately qualified candidates for future opportunities. We consider that this processing is proportionate and has minimal privacy impact, as it is limited to recruitment-related purposes, uses information you have already provided to us, and does not involve automated decision-making. If you do not want us to consider you for other roles which we consider may be appropriate for you, please inform your Recruitment contact.

This list is not exhaustive and HSS ProService may undertake additional processing of personal data in line with the purposes set out above.

WHAT SPECIAL CATEGORIES OF PERSONAL DATA DO WE PROCESS?

Certain categories of data are considered "special categories of personal data"; and are subject to additional safeguards.

HSS ProService will always treat special categories of personal data as confidential and will only share such data internally where there is a specific and legitimate
purpose to do so.

HSS ProService limits the special categories of personal data which it processes as follows:

Health Information

HSS ProService may process information about a candidate's physical or mental health in compliance with our obligations owed to disabled applicants, including to consider whether we need to provide appropriate adjustments during the recruitment
process.

If a candidate is successful, any health information processed as part of the recruitment process that is relevant to HSS ProServices’ compliance with its obligations in connection with employment will be retained and processed in
accordance with the Colleague Privacy Notice.

Equal Opportunities Information

We are committed to providing equal opportunities for employment and monitor information relating to ethnic origin, race, nationality, disability and sexual orientation
of applicants alongside information relating to gender and age, for the purposes of equal opportunities monitoring.

We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorized access, use, alteration, or disclosure.

In addition, this monitoring will always take place in accordance with appropriate safeguards as required under applicable law, including:

  • the provision of information relating to ethnic origin, race, nationality, and disability for the purposes of monitoring will be voluntary and processed for this purpose only with your consent.
  • wherever possible, the monitoring will be conducted based on using anonymised data so individual employees cannot be identified.
  • the information processed for monitoring purposes will be maintained separately from general management and HR records.

INFORMATION ABOUT CRIMINAL CONVICTIONS

We envisage that we will process information about criminal convictions.

We will collect information about your criminal convictions history if we would like to offer you the role (conditional on checks and any other conditions, such as references, being satisfactory). We are entitled to carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role.

We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data.


WHEN DO WE SHARE YOUR PERSONAL DATA?

HSS ProService will share your personal data with other parties only in limited circumstances to take steps necessary to enter into the employment contract where necessary to comply with a legal obligation, or otherwise in pursuit of its legitimate
business interests as follows:

  • recruitment agencies
  • background vetting specialists
  • occupational health providers and appointed doctors
  • accountants, lawyers and other professional advisers
  • any applicable regulatory body
  • pension and/or healthcare providers
  • colleague benefit providers

Other than where HSS ProService shares personal data with a regulatory or governmental body, your personal data will only be shared under the terms of a written agreement between HSS ProService and the third party which includes appropriate security measures to protect the personal data in line with this notice and our obligations. The third parties are permitted to use the personal data only for the purposes which we have identified, and not for their own purposes, and they are not
permitted to further share the data without our express permission.


FOR HOW LONG WILL MY PERSONAL DATA BE RETAINED?

HSS ProService policy is to retain personal data only for as long as needed to fulfil the purposes for which it was collected, or otherwise as required under applicable
laws and regulations. Under some circumstances we may anonymise your personal data so that it can no longer be associated with you. We reserve the right to retain
and use such anonymous data for any legitimate business purpose without further notice to you.

For unsuccessful candidates:

  • We will typically retain personal data collected during the recruitment process for a maximum period of 12 months from the end of the process subject to any exceptional circumstances.
  • We will typically retain personal data held in archived e-mails or other electronic files for approximately 6 months.

We retain your personal information for the periods set out above so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After such periods, we will securely destroy your personal information in accordance with applicable laws and regulations.

If you are offered and accept employment with us, the personal data we collected during the application and recruitment process will become part of your employment
record and we will use it in connection with your employment in accordance with the Colleague Privacy Notice.

WHAT ARE MY RIGHTS IN RELATION TO MY PERSONAL DATA?

HSS ProService will always seek to process your personal data in accordance with its obligations and your rights.

You will not be subject to hiring decisions based solely on automated data processing without your prior consent.

In certain circumstances, you have the right to seek the erasure or correction of your personal data, to object to aspects of how your data is processed, and otherwise to seek the restriction of the processing of your personal data. You also have the right
to request the transfer of your personal data to another party in a commonly used format. If you have any questions about these rights, please contact the recruitment team at ProCareers@hss.com.

You have a separate right of access to your personal data processed by HSS ProService. You may be asked for information to confirm your identity and/or to assist HSS ProService to locate the data you are seeking as part of HSS ProServices’ response to your request.

If you wish to exercise your right of access, or if you have any questions or concerns about this privacy policy or how we handle your personal information, you should set out your request in writing to: HSS ProService, HR Dept., Building 2, Think Park, Mosley Road, Manchester, England, M17 1FQ.

Finally, you have the right to raise any concerns about how your personal data is being processed with the Information Commissioner's Office (ICO) by going to the
ICO's website: https://ico.org.uk/concerns/ or contacting the ICO on 0303 123 1113 or casework@ico.org.

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